SHIPPING & DELIVERY POLICY
At AADIMA, we aim to deliver your orders safely and efficiently.
1. Order Processing
Orders are processed after payment confirmation, subject to product availability.
Processing times may vary depending on the product and order quantity. If there is a significant delay, we will try to inform you.
2. Shipping Destinations
We aim to serve customers in India and internationally, subject to shipping availability.
Please contact us to confirm whether delivery is available to your location before placing an order.
3. Shipping Charges
Shipping charges depend on the destination, package weight, dimensions, and selected shipping service.
The applicable shipping charges will be communicated before the order is confirmed.
4. Delivery Time
Delivery times vary depending on the destination, courier service, customs clearance, and other factors.
International shipments may take longer than domestic deliveries. Any delivery estimate provided is an estimate and is not a guaranteed delivery date.
5. Order Tracking
Where tracking is available, tracking details will be shared after dispatch.
Customers can use these details to check the status of their shipment.
6. Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Customers may be responsible for these charges depending on the agreed shipping terms and applicable regulations. Please confirm the arrangements before placing your order.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be delivered because of an incorrect address, additional shipping charges may apply to resend the package, subject to applicable law.
8. Delayed or Lost Shipments
If your shipment is delayed or appears to be lost, please contact us with your order details.
We will work with the shipping provider to investigate the issue and determine the appropriate next steps.
9. Contact Us
For shipping questions, contact AADIMA through the WhatsApp number displayed on our store.